MUC monitors electrical system performance using a Supervisory Control and Data Acquisition (SCADA) system at our Power Operations Center where dispatchers have real-time information of feeder loading and device status. This system allows remote operation of equipment, alarm history and valuable performance information. Smart metering is currently being installed for real time interaction with customers for improved outage management, power quality monitoring, peak load control and new products for cost savings. Both the SCADA and Smart metering are enabled across our high speed Fiber to the Home optical network.
FiberNET provides video, Internet and voice products with local service, lower rates and advanced technology. Utilizing a 100% fiber optic connection, FiberNET offers the advantages of broadband Internet with capabilities only available through fiber optic technology.
Video services are offered through a digital/IP based technology that provides over 300 channels, video on demand, free on demand and host of other services.
Internet services provide speed offerings up to 1 Gigabit with download and upload speeds faster than the competition, private email accounts with built-in spam filtering.Voice products include everything from call waiting and caller ID to unlimited long distance and voicemail.
The Morristown Utilities Commission (MUC) Water Department is a regional system which serves the City of Morristown and four (4) surrounding utility districts that spread into Hamblen, Grainger, and Jefferson Counties.
Currently, peak day production is approaching 13 million gallons of water (MGD) and an average daily production of 9 MGD with approximately half of the production sold to the surrounding utility districts. MUS recently completed a water treatment plant expansion, raising plant capacity to 24 MGD in anticipation of water usage needs for the next 20 years.
Water quality and production are monitored 24 hours a day seven days a week with a state of the art Supervisory, Control, and Data Acquisition (SCADA) Computer System. The current water distribution system has approximately 275 miles of pipe, numerous water storage reservoirs, and pump stations placed throughout the City of Morristown.
The City of Morristown currently has an Insurance Service Organization (ISO) rating of 3 with 1 being the highest and 10 the lowest ranking. Forty percent (40%) of the classification is based upon the MUS Water Distribution System capacity. MUC Water Department strives to maintain the highest water quality standards and lowest operating expenses while providing one of East Tennessee’s lowest water rates.
The Morristown Utilities Commission (MUC) Wastewater Department is a regional system which serves the City of Morristown and parts of Hamblen County. On a daily average, MUC treats 3.5 MGD.
Wastewater treatment is also monitored 24 hours a day seven days a week with a state of the art Supervisory, Control, and Data Acquisition (SCADA) Computer System.
The collection system consists of approximately 370 miles of pipe, several holding reservoirs and sewer pump stations. The MUC Wastewater Department operates in cooperation with the Tennessee Department of Environment and Conservation (TDEC) to ensure systems operations meet and exceed TDEC requirements.