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Because we are located here in Morristown, it’s easy to reach us to order service, make a payment, or inquire about your account.

 
There are four ways to contact us:
In Person
We are located in the lobby of the MUS main office at 441 West Main Street. The office is open to walk-in or drive through traffic between the hours of 8am to 5pm on Monday, Tuesday, Thursday, Friday, and is open 9am to 5pm on Wednesdays.

By Mail
To Mail Payments:
MUS FiberNET
PO Box 667
Morristown, TN 37815

By E-Mail
support@musfiber.com
By Phone
Please call 586-4121 between the hours of 8am to 5pm, Monday – Friday or 9am to 5pm Wednesday.
To Report an Outage
 Please call 317-8845 at any time to report a service outage condition.
 

“We are confident that you will find the FiberNET broadband services to be a great value to your household or business. We look forward to providing you with the same excellent customer service you have come to expect from MUS. We look forward to hearing from you!”

George McGuffin, Board Chairman MUS

Business Office
P.O. Box 667
441 West Main Street
Morristown, TN  37814-0667
Phone: (423) 586-4121
Fax:     (423) 587-6590

Power Engineering
P.O. Box 667
919 Jarnigan Avenue
Morristown, TN  37814-0667
Phone: (423) 585-6700
Fax:     (423) 585-6710
Work Center
P.O. Box 667
915 Jarnigan Avenue
Morristown, TN  37814-0667
Phone: (423) 585-9522
Fax:     (423) 585-1309
Water Engineering
P.O. Box 667
1831 Walters Drive
Morristown, TN  37814-0667
Phone: (423) 586-1346
Fax:     (423) 586-1241

Telecommunications Office
P.O. Box 667
919 Jarnigan Avenue
Morristown, TN 37814-0667
Phone: (423) 586-4121
Fax:     (423) 317-6248

Filter Plant
P.O. Box 667
1833 Walters Drive
Morristown, TN  37814-0667
Phone: (423) 586-4121
Fax:     (423) 587-6708