How much does MAX Home WiFi cost?
MAX Home WiFi costs $9.95 per month and is perfect for most homes. You get one Super Pod and access to a host of advanced features and protection which will let you enjoy more of your FiberNET internet connection and stay safer in the process. Additional MAX Home WiFi Super Pods can be added to cover larger homes for only $3.95 each per month.
Does MAX Home WiFi replace my current WiFi router?
Yes. MAX Home WiFi is a mesh WiFi system that replaces any current WiFi access points.
As a FiberNET internet customer, do I have to subscribe to MAX Home WiFi?
No. Customers that wish to purchase and manage their own WiFi system can do so. FiberNET will be responsible for internet connectivity to the customer’s demarcation point.
What's included with MAX Home WiFi?
MAX Home WiFi includes one Super Pod and access to parental controls, online protection, advanced smart home protection, ad blocking, and advanced WiFi management tools via the highly rated Plume app.
How many Pods do I need for my home?
It’s difficult to provide you with exact numbers because of all the variables and configurations inside a home. Super Pods have a range of 30-40 feet through walls. Our system measures the performance between each pod and creates the best pod-to-pod connections for you after optimization completes. Larger homes will need additional Pods to cover additional bedrooms and stories.
What makes MAX Home WiFi different from my traditional Wi-Fi router?
Single router WiFi systems can give you the speed you need as long as you’re close enough to the router. WiFi extenders or repeaters can improve coverage, but are often complicated, unreliable, and degrade performance. Plume is a cloud coordinated WiFi system that replaces your current router and gives you stable and consistent WiFi coverage and speed in every room within your home using blazing fast tri-band SuperPods coupled with auto-channel hop technology.
Who is Plume?
Plume is our technology partner in bringing MAX Home WiFi to our customers. We chose them because their cutting-edge software and hardware provides a home WiFi experience that is miles ahead of anything else available today.
What devices work with MAX Home WiFi?
All of your WiFi enabled devices should have no problem connecting to MAX Home WiFi.
How does MAX Home WiFi protect against cyber threats?
MAX Home WiFi utilizes AI security to provide real-time threat protection against crypto-mining, ransomware, malware and more to the devices connected to your home network.
How does MAX Home WiFi protect my Smart Home devices?
Advanced Internet of Things (IoT) protection defends your smart home devices like cameras, baby monitors and locks against hackers and cybercriminals.
How do MAX Home WiFi Parental Controls work?
MAX Home WiFi allows you to set up parental controls on a person, an individual device, or even for a whole location (e.g., your child’s bedroom).
Can Pods be placed outdoors?
No. Pods are not meant for outdoor use and should not be placed outside of your home. To extend WiFi coverage to an outdoor location, place one of your Super Pods on an inside wall outlet that is closest to the outdoor area where you would like to extend WiFi coverage.